Terms

Accommodation contracts and related agreements concluded between the hotel and guests shall be governed by these terms and conditions, and any matters not stipulated in these terms and conditions shall be governed by laws, regulations, or generally accepted practices.
If the Hotel enters into a special agreement with a Guest, provided that it does not violate laws, regulations, or customary practices, the special agreement shall take precedence over the provisions of the preceding paragraph.

Anyone who wishes to apply for an accommodation contract with the Hotel must provide the Hotel with the following particulars:

1. （１） Guest name
2. （２） Date of stay and estimated time of arrival
3. （３） Accommodation fee
4. （４） Other matters deemed necessary by the hotel

If a guest requests, during their stay, to extend their stay beyond the date specified in paragraph (2) of the preceding paragraph, the hotel will treat this request as if it were an application for a new accommodation contract at the time the request was made.

An accommodation contract will be deemed to have been concluded when the hotel accepts the application as set forth in the preceding article. However, this does not apply if the hotel proves that it did not accept the application.
When an accommodation contract has been concluded in accordance with the provisions of the preceding paragraph, an application fee set by the hotel, limited to the basic accommodation fee for the period of stay (if it exceeds three days, three days), will be required to be paid by the date specified by the hotel.
The application fee shall first be applied to the accommodation fee to be paid in full by the guest, and in the event that a situation arises to which the provisions of Articles 6 and 18 apply, it shall be applied in the order of penalty charges and compensation, and the remainder, if any, shall be refunded at the time of payment of the accommodation fee as provided for in Article 12.
If the application fee set forth in paragraph 2 is not paid by the date specified by the hotel in accordance with the provisions of the same paragraph, the accommodation contract will become invalid. However, this only applies if the hotel notifies the guest to that effect when specifying the due date for payment of the application fee.

Notwithstanding the provisions of Article 2, Paragraph 2, the Hotel may enter into a special agreement waiving the application fee stipulated in the same paragraph after the contract has been concluded.
If, when accepting an application for an Accommodation Contract, the Hotel does not request payment of the application fee as stipulated in Paragraph 2 of the preceding Article or does not specify a due date for payment of the application fee, the application shall be treated as having accepted the special provisions of the preceding Paragraph.

The Hotel may refuse to enter into an accommodation contract in the following cases:

1. （１） When the application for accommodation does not conform to these terms and conditions.
2. （２） When the hotel is fully booked and there are no rooms available.
3. （３） When the Guest seeking accommodation is deemed to be liable to conduct himself or herself in a manner that violates the laws, public order or good morals in relation to his or her accommodation.
4. （４）
   When the person seeking accommodation is deemed to fall under any of the following items (a) to (c):

   • A. Organized crime groups, members of organized crime groups, associate members of organized crime groups, or people related to organized crime groups or other anti-social forces
   • B. When a corporation or other organization whose business activities are controlled by an organized crime group or its members.
   • C. A corporation in which any of its officers is a member of an organized crime group.
5. （５） When the person requesting accommodation is heavily intoxicated or behaving in an extremely abnormal manner, causing significant inconvenience to other guests.
6. （６） When the person seeking accommodation is a patient of a specific infectious disease as defined in Article 4-2, Paragraph 1, Item 2 of the Inns and Hotels Act (hereinafter referred to as “patients of a specific infectious disease”).
7. （７） When a person seeking accommodation has engaged in violence, threats, extortion, or intimidating unreasonable demands against the accommodation facility or its staff (employees), or has requested an unreasonable burden, or is deemed to have engaged in similar conduct in the past (excluding cases where the person seeking accommodation requests the removal of social barriers pursuant to the provisions of Article 8, Paragraph 2 of the Act on Promotion of Elimination of Discrimination against Persons with Disabilities (Act No. 65 of 2013; hereinafter referred to as the “Act on Elimination of Discrimination against Persons with Disabilities”).
8. （８） When a Guest seeking accommodation repeatedly makes requests to the Hotel that are stipulated in Article 5-6 of the Regulations for Enforcement of the Inns and Hotels Act, which are deemed to impose an excessive burden on the Hotel and Hotel Business Act and which are likely to significantly impede the Hotel’s provision of accommodation-related services to other Guests. (This does not include cases where a Guest requests the removal of social barriers pursuant to the provisions of Article 8, Paragraph 2 of the Act on the Elimination of Discrimination against Persons with Disabilities.)
9. （９） When it is impossible to provide accommodation due to natural disasters, malfunction of facilities, or other unavoidable reasons.
10. （10） When it is possible to refuse accommodation as stipulated by various laws, regulations, prefectural ordinances, etc.

When the Hotel has cancelled the Accommodation Contract in accordance with the preceding paragraph, the Hotel shall not charge the Guest any fees for any accommodation services, etc. that he/she has not yet received.
*If the Hotel cancels the Accommodation Contract in accordance with the preceding Article, the Guest may request an explanation from the Hotel as to the reason.

Guests may cancel the accommodation contract by notifying the hotel.
In the event that a guest cancels the accommodation contract in whole or in part due to reasons attributable to the guest (excluding cases in which the hotel has specified a payment date for the application fee and requested payment pursuant to the provisions of Article 3, Paragraph 2, and the guest cancels the accommodation contract before payment), the guest shall pay a penalty as listed in Attached Table 2. However, in the event that the hotel has accepted a special agreement as set forth in Article 4, Paragraph 1, this shall only apply if the guest has been notified of the obligation to pay a penalty in the event that the guest cancels the accommodation contract when accepting the special agreement.
If the guest does not arrive by 10:00 p.m. on the day of the stay without contacting the hotel (or by two hours after the expected arrival time if the guest has specified that time in advance), the hotel may consider the accommodation contract to have been cancelled by the guest.

Our hotel may cancel the accommodation contract in the following cases:

1. （１） When the Guest is deemed liable to conduct himself or herself in a manner that will violate the laws, public order or good morals in regard to his or her accommodation, or when it is deemed that he or she has already conducted himself or herself in such a manner.
2. （２）
   When the Guest is deemed to fall under any of the following items (a) to (c):

   • A. Organized crime groups, members of organized crime groups, associate members of organized crime groups, or people related to organized crime groups or other anti-social forces
   • B. When a corporation or other organization whose business activities are controlled by an organized crime group or its members.
   • C. A corporation in which any of its officers is a member of an organized crime group.
3. （３） When a guest is drunk or behaving in an extremely abnormal manner and is deemed to be a nuisance to other guests, or when a guest behaves in a manner that is extremely disruptive to other guests.
4. （４） When the guest is a patient of a specific infectious disease.
5. （５） When a guest has engaged in violence, threats, extortion or made intimidating unreasonable demands against the accommodation facility or the accommodation facility staff (employees), or has requested an unreasonable burden, or is deemed to have engaged in similar conduct in the past (excluding cases where the guest requests the removal of social barriers pursuant to Article 8, Paragraph 2 of the Act on the Elimination of Discrimination against Persons with Disabilities).
6. （６） When the Guest has repeatedly made requests to the Hotel that are deemed to be excessively burdensome and may significantly impede the provision of accommodation services to other Guests as specified in Article 5-6 of the Regulations for Enforcement of the Inns and Hotels Act.
7. （７） When it is impossible to provide accommodation due to a natural disaster or other force majeure event.
8. （８） When the Guest does not comply with the rules of use established by the Hotel.
9. （９） When the Guest fails to comply with the prohibited actions set forth in the Usage Regulations stipulated by the Hotel (limited to those necessary for fire prevention), such as smoking in bed, tampering with fire-fighting facilities, etc.
10. （10） When it is possible to refuse accommodation as stipulated by various laws, regulations, prefectural ordinances, etc.

When the Hotel has cancelled the Accommodation Contract in accordance with the preceding paragraph, the Hotel shall not charge the Guest any fees for any accommodation services, etc. that he/she has not yet received.
*If the Hotel cancels the Accommodation Contract in accordance with the preceding Article, the Guest may request an explanation from the Hotel as to the reason.

Guests will be required to register the following particulars at the front desk of the hotel on the day of their stay:

1. （１） Name, age, sex, address and occupation of the guest
2. （２） For foreigners, nationality, passport number, place of entry and date of entry
3. （３） Departure date and scheduled time
4. （４） Other matters deemed necessary by the hotel

If the Guest intends to pay the charges stipulated in Article 12 by any means other than Japanese currency, such as traveller’s cheques, accommodation vouchers or credit card, these shall be presented in advance at the time of registration stipulated in the preceding paragraph.

Guests may use the guest rooms of the hotel from 3:00 PM to 11:00 AM the following morning. However, in the case of consecutive stays, guests may use the rooms all day except on the days of arrival and departure.
Notwithstanding the provisions of the preceding paragraph, the hotel may permit use of the guest room outside of the hours specified in the same paragraph. In such cases, the following additional fees will be charged.

1. （１） Overtime and each hour before check-in time will be charged at 13,200 yen per room
2. （２） 100% of the room charge for over 5 hours

Guests are required to abide by the rules of use established by the hotel and posted within the hotel.

The opening hours of our main facilities are as follows. Detailed opening hours of other facilities will be provided in the pamphlets provided, on notices posted in various locations, and in the service directory in the guest rooms.

1. （１） No curfew
2. （２） Butler service 24 hours a day

The hours set out in the preceding paragraph may be subject to temporary change due to unavoidable circumstances. In such cases, we will notify you by appropriate means.

The breakdown of the accommodation fees, etc. to be paid by the Guest shall be as set forth in Schedule 1.
Payment of the accommodation charges, etc. set forth in the preceding paragraph shall be made at the front desk at the time of the guest’s departure or upon request by the hotel in currency or by any other means acceptable to the hotel, such as traveller’s checks, accommodation vouchers or credit cards.
Accommodation charges will be charged even if the Guest voluntarily does not stay in the room after the Hotel has provided it to the Guest and made it available for use.

Our hotel will compensate the guest for any damages caused to the guest in the fulfillment or non-fulfillment of the accommodation contract and related agreements, unless such damages are due to reasons not attributable to our hotel.
Our hotel has received a certification from the fire department, but we have also taken out hotel liability insurance to deal with the unlikely event of a fire.
Our hotel is not a facility that is eligible for the fire department’s certification mark (it has two floors or less or can accommodate less than 30 people), but we are making efforts to improve our disaster prevention facilities and have taken out hotel liability insurance to deal with the unlikely event of a fire.

When the Hotel is unable to provide a contracted room to a Guest, the Hotel will, with the Guest’s consent, arrange accommodation of the same standard elsewhere for the Guest wherever possible.
Notwithstanding the provisions of the preceding paragraph, if the hotel is unable to arrange other accommodation for the guest, the hotel will pay the guest a compensation fee equivalent to the penalty charge, which will be applied to the amount of damages. However, if the hotel is unable to provide a room due to reasons beyond the hotel’s control, the hotel will not pay a compensation fee.

In the event that loss, breakage or other damage occurs to goods, cash or valuables deposited by a guest at the front desk, the hotel will compensate for such damage, except in cases where this is due to force majeure. However, in the case of cash and valuables, if the hotel requests a declaration of their type and value and the guest fails to do so, the hotel will compensate for such damage up to a maximum of 600,000 yen.
The hotel will compensate for damages incurred when loss, breakage, or other damage occurs due to the hotel’s intentional or negligent acts to goods, cash, or valuables brought into the hotel by a guest but not deposited at the front desk. However, for items for which the guest has not previously notified the hotel of the type and value, the hotel will compensate for such damages up to a maximum of 300,000 yen, except in cases where the damage is due to the hotel’s intentional or gross negligence.

When the baggage of the Guest is delivered to the Hotel prior to his/her arrival, the Hotel shall be responsible for storing it only if the Hotel has given its consent in advance and shall hand it over to the Guest at the front desk at the time of his/her check-in.
If a guest’s baggage or belongings are found left behind at the hotel after check-out and the owner is identified, the hotel will contact the owner and ask for instructions. However, if there is no instruction from the owner or the owner is not identified, the hotel will store the item for seven days, including the day it was found, and then deliver it to the nearest police station.
The hotel’s liability for the custody of the guest’s baggage or belongings in the cases of the preceding two paragraphs shall be in accordance with the provisions of paragraph 1 of the preceding article in the case of paragraph 1, and in accordance with the provisions of paragraph 2 of the same article in the case of paragraph 2.

When a guest uses the hotel’s parking lot, regardless of whether the guest has deposited the vehicle key, the hotel is merely lending the space and is not responsible for the custody of the vehicle.
However, if damage is caused intentionally or negligently by the Hotel in managing the parking lot, the Hotel will be liable for compensation.

If the Hotel suffers damage due to the Guest’s intentional or negligent acts, the Guest shall compensate the Hotel for the damage.

breakdown
Total amount to be paid by the guest Accommodation fee

1. （１）
   Basic accommodation fee

   • A. Room charges
   • B. Breakfast and dinner fees
   • C. Accommodation fees
2. （２） Service charge ((1) x 15%)
3. （３）
   tax

   • A．consumption tax
   • B．Bathing tax

Additional charges
Total amount to be paid by the guest Accommodation fee

1. （４） Food, beverage and other charges
2. （５） Service charge ((4) x 15%)
3. （６） consumption tax

remarks
The basic accommodation fee will be based on the rate presented at the time of booking.
Children’s rates apply to those 12 years old and under, and cost 1,650 yen per night.
Bedding and meals are charged separately.

(Note) The percentage indicates the ratio of the penalty to the basic accommodation fee.
If the number of days of the contract is shortened, a penalty for one day (the first day) will be charged regardless of the number of days shortened.
If a group of 15 or more people cancels their contract 10 days prior to their stay (or if the booking is accepted after that date, 10% of the number of people staying on the day of acceptance (rounded up to the nearest whole number)), no penalty will be charged.